App Privacy Policy

Play Nine — App Privacy Policy

Effective date: August 19, 2026 • Last updated: August 19, 2026

This policy explains how Bonfit America, Inc. ("Bonfit," "we," "us," "our") collects, uses, shares, and protects personal information when you play Play Nine on iOS or Android, or use playnine.com. Playing Play Nine means you accept the practices described here.

1. Information we collect

1.1 Information you give us

Account information. Display name, email address, country, and avatar when you create a Play Nine account.
Facebook Login. If you sign in with Facebook, Meta shares your Facebook app-scoped user ID, name, profile picture, and — if you grant the permission — your email address. We never receive your Facebook password. You can review and revoke what you share at Facebook Settings → Apps and Websites.
Sign in with Apple and Google Sign-In. These provide a unique user identifier, your name, and an email address, which may be a private relay address you can turn off at any time.
Purchases and subscriptions. Apple and Google process your payment. We receive the transaction identifier, the product purchased, purchase and renewal dates, and subscription status. We never receive your full payment card number.
Support and surveys. Messages you send us, in-app support conversations handled through Helpshift, and responses to optional player surveys.
User content. Display names, and any content you submit in multiplayer games, leaderboards, or friend features.

1.2 Information collected automatically

Category	Examples	Why we collect it
Device and app	Device model, OS version, app version, language, time zone, screen size	Compatibility, troubleshooting, feature support
Identifiers	Identifier for Vendors (IDFV), Advertising Identifier (IDFA, iOS — only with your App Tracking Transparency permission), Google Advertising ID, Firebase installation ID, internal player ID	Analytics, install attribution, advertising, fraud and cheat prevention
Gameplay	Rounds played, scores, holes completed, progression, features used, session length, in-game events, leaderboard and multiplayer results	Running the game, saving progress, balancing and improving it
Diagnostics	Crash logs, stack traces, performance traces, error reports	Fixing bugs and stability issues
Network	IP address, approximate location derived from IP (country or region only), connection type	Security, fraud prevention, regional content and legal compliance
Advertising	Ad impressions, clicks, rewarded video completions, mediation and ad revenue data	Serving and measuring ads, paying for the free version of the game

We do not collect precise GPS location, your contacts, photos, microphone, or camera data.

1.3 Information from third parties

Attribution partners (Singular) tell us which ad campaign or channel led to your install.
Ad mediation partners (AppLovin MAX and the ad networks it mediates) report impressions, revenue, and ad performance.
App stores (Apple, Google) confirm and validate purchases and subscription status.
Meta, Apple, and Google provide the profile fields listed above when you use their sign-in options.

2. How we use information

Purpose	Legal basis (EEA / UK)
Create and maintain your account, save progress, run multiplayer and leaderboards	Performance of a contract
Process purchases, subscriptions, restores, and refunds	Performance of a contract
Provide customer support and respond to your requests	Performance of a contract; legitimate interests
Diagnose crashes, secure the game, prevent cheating, fraud, and abuse	Legitimate interests in a stable, fair game
Measure and improve gameplay, difficulty, and features	Legitimate interests; consent where required by local law
Serve personalized ads and measure ad performance across apps	Consent (App Tracking Transparency on iOS, and a consent prompt where required)
Serve non-personalized (contextual) ads	Legitimate interests
Send marketing emails or push notifications about Play Nine	Consent; you can opt out at any time
Comply with tax, accounting, and other legal obligations	Legal obligation

3. Advertising and your choices

The free version of Play Nine is paid for by advertising. We use AppLovin MAX to mediate ads from the following networks, which may use advertising identifiers and ad interaction data to select and measure ads, including ads you see in other apps:

AppLovin • Google AdMob • BidMachine • Chartboost • DT Exchange • InMobi • ironSource • Meta Audience Network • Liftoff • Mintegral • Moloco • Unity Ads

Each of these partners operates under its own privacy policy, available on its website. Your choices:

iOS. We ask for permission through App Tracking Transparency before your IDFA is used for cross-app tracking. Decline, and you still see ads — they are simply not personalized. Change your answer any time in Settings → Privacy & Security → Tracking.
Android. You can reset or delete your advertising ID in Settings → Google → Ads.
EEA and UK. Where required, we present a consent prompt before any personalized advertising or non-essential analytics, and you can change your choice at any time in the app's privacy settings.
Ad-free subscription. An active Play Nine subscription removes interstitial ads from gameplay. Rewarded ads you choose to watch remain available.

4. How we share information

We share personal information with the service providers below, each of which is contractually limited to using it for the services they provide to us.

Partner	What it does	Privacy policy
Google (Firebase Analytics, Crashlytics, Performance, Cloud Messaging, Google Cloud)	Product analytics, crash reporting, push notifications, hosting of accounts, multiplayer, and leaderboard data	policies.google.com/privacy
Singular	Mobile install attribution and marketing measurement	singular.net/privacy-policy
AppLovin (MAX)	Ad mediation and ad serving	applovin.com/privacy
Ad networks listed in Section 3	Ad serving, measurement, and fraud prevention	See each network's website
Meta Platforms	Facebook Login, install attribution, and advertising	facebook.com/privacy/policy
Apple, Google	Sign-in, payment processing, and purchase validation	apple.com/legal/privacy \| policies.google.com/privacy
Helpshift	In-app customer support	helpshift.com/legal/privacy
Formbricks	Optional player surveys	formbricks.com/privacy-policy

We also disclose information when we are legally required to, to protect our rights or player safety, and to a buyer or successor in a merger, acquisition, or sale of assets. We may share aggregated or de-identified data that cannot reasonably be used to identify you.

We do not sell personal information for money. Sharing advertising identifiers with ad partners for personalized advertising may qualify as a "sale" or "share" for cross-context behavioral advertising under California and certain other US state laws. You can opt out by declining App Tracking Transparency on iOS, deleting your advertising ID on Android, using the privacy settings in the app, or emailing playnine@bonfit.com.

5. International transfers

We are based in the United States and process data on Google Cloud infrastructure in the United States. If you are in the EEA, UK, or Canada, your information is transferred to the United States, whose laws may differ from your own. Where required, we rely on the European Commission's Standard Contractual Clauses and the UK International Data Transfer Addendum, together with additional safeguards. Email playnine@bonfit.com for a copy of the relevant safeguards.

6. How long we keep information

Data	Retention
Account and profile data	Until you delete your account, then removed from live systems within 30 days
Backups containing deleted data	Purged within 90 days of the deletion request
Inactive accounts	Deleted after 24 months of no activity
Purchase and subscription records	Up to 7 years, where required for tax and accounting
Support conversations	24 months from the last message
Analytics event data	Up to 26 months, after which raw event records are deleted
Aggregated or de-identified data	Retained indefinitely; it can no longer identify you

7. Your rights and choices

Everyone

You can access and edit your profile in the app, delete your account (see Section 8), turn off push notifications in your device settings, unsubscribe from marketing emails using the link in each email, and control ad tracking as described in Section 3.

EEA and UK

You have the right to access, correct, delete, restrict, or object to our processing of your personal information, to receive it in a portable format, and to withdraw consent at any time without affecting processing already carried out. You may lodge a complaint with your local supervisory authority, or with the UK Information Commissioner's Office. [EU/UK Article 27 representative — name and address to be inserted, or this sentence removed if no EU/UK distribution.]

Canada

Under PIPEDA you may request access to the personal information we hold about you, challenge its accuracy, and withdraw consent, subject to legal and contractual limits. You may also complain to the Office of the Privacy Commissioner of Canada.

California

Under the CCPA/CPRA you have the right to know what we collect and disclose, to delete it, to correct it, to opt out of the sale or sharing of personal information for cross-context behavioral advertising, and to limit the use of sensitive personal information. We do not use or disclose sensitive personal information for purposes that require a limitation right. We will not discriminate against you for exercising any right. An authorized agent may submit a request on your behalf with proof of authorization.

How to exercise your rights

Email playnine@bonfit.com from the address on your account, or follow the instructions at https://playnine.com/pages/data-deletion. We may ask for information to verify your identity — usually your player ID or the email on your account. We respond within 30 days, or 45 days for California requests, and will tell you if we need more time.

8. Deleting your account and data

You can delete your Play Nine account and its associated data at any time:

In the app: [Settings → Account → Delete Account — insert the exact path once in-app deletion ships.]
By email: send a request to playnine@bonfit.com from the email address on your account.
Full instructions: https://playnine.com/pages/data-deletion

We remove your account data from live systems within 30 days of a verified request, and from backups within 90 days. We keep purchase records where tax and accounting law requires it, and de-identified analytics that can no longer be linked to you.

If you signed in with Facebook, removing Play Nine from Facebook Settings → Apps and Websites stops Meta from sharing further data with us, and Meta notifies us of your deletion request. It does not by itself delete the account data we already hold — use one of the routes above, or follow https://playnine.com/pages/data-deletion, where you will receive a confirmation code and a status link.

9. Children

Play Nine is a general-audience game intended for players aged 13 and over, or 16 in some EEA countries. We do not knowingly collect personal information from children under those ages. If you believe a child has provided us information, email playnine@bonfit.com and we will delete the account and its data promptly.

10. Security

We protect information with encryption in transit, access controls, and regular review of our vendors. No system is perfectly secure, so we cannot guarantee absolute security. If a breach affects your personal information, we will notify you and the relevant regulators as the law requires.

11. Links to other services

Play Nine links to third-party sites and stores we do not control, including the App Store, Google Play, and playnine.com. Their privacy practices are their own.

12. Changes to this policy

We update this policy as the game and the law change. The effective date at the top always reflects the current version. For material changes we give notice in the app or by email before the change takes effect.

13. Contact us

Bonfit America, Inc.

8535 Venice Blvd., Los Angeles, CA 90034, United States

Privacy, data deletion, and support: playnine@bonfit.com